Free Shipping! Orders $25 or More Discover More
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Why is my TrueBrew not letting me choose a recipe that is over the 16oz size.

Please check to see if the pre ground setting is selected. The pre ground setting can only be used for recipes of 3, 8, 12 or 16 ounces. Larger size recipes require multiple grindings and brewing cycles. If the pre groud setting is chosen, you wont be able to brew anything larger than a 16oz drink.