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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Why does the three water droplet light still flash after I install the water spout on my EC860?

The water spout must be inserted all the way into the machine. If it still flashes after you have fully inserted try again. If it continues to flash contact us at 

For US residents 1-800-322-3848
For Canada residents 1-888-335-6644

or visit our website