Free Shipping! Orders $25 or More Helpful Tips & Tricks for TrueBrew™ Owners
Promotions View All
  1. Back to homepage
  2. Faq Page

Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

What does the "HT" message mean on my 3D Comfort?

The "HT" error message means the unit is overheating. You should unplug the unit and make sure the vents are clear of any obstruction. Please wait 10 minutes for the unit to cool down and then plug the unit back into the outlet. If the "HT" alarm does not clear, please contact our Customer Care Dept. for further assistance.

Please watch this short video for the possible error message and its explanation