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FAQs

Ask us a question.

What does the "F1" message mean on my 3D Comfort?

The "F1" error message means that the unit fan motor is not operating properly. Please unplug the unit, wait 10 minutes, and plug the unit back into the outlet.  If the "F1" alarm does not clear, please contact our Customer Care Dept. for further assistance.

Please watch this short video for the possible error message and its explanation

 

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