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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

The grinder is noisy. What can I do?

If the grinder is noisy and not grinding beans
there may be a stone from the coffee beans in the grinder. The following steps
will rectify the problem:

- Remove the beans from the container.
- Use a vacuum cleaner to remove any foreign objects from the bean hopper.
- Refill with a small amount of beans, and make a coffee to ensure the blockage is cleared.
- Press the one cup button to check the grinder is clear.
This is likely to resolve the noise, however if you still require assistance you may contact our toll free number (For US 1-866-528-8323;  For Canada 1-888-335-6644) for assistance or look for the closest service center.
Please check the service locator found in this website