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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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How do I schedule a call with a De Longhi Virtual Assistant?

The best way to connect with a virtually assistant is simply by visiting our De Longhi website at and look for the pop up on the product page. If an agent is available, the light will be green and you can simply click to connect. This is for presale information only. Any questions regarding previously owned units please contact us at 1 866 528 8323.