Free Shipping! Orders $25 or More Helpful Tips & Tricks for TrueBrew™ Owners
  1. Back to homepage
  2. Faq Page

Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

How can I change the water filter on my Perfecta fully automatic espresso maker?

The ESAM5400 and ESAM5500 fully automatic espresso makers have an alarm that advice when is time to change the filter. However these two models does not come with water filter nor have the capability to accept the water filter. In order to clear the "change filter" alarm please go into the Menu serttings and disable the water filter function.


1) Press P button to enter the menu

2) Turn the selction knob until the lights come on

3) Press the  button: the lights stops flashing to indicate theat the filter is not present. The ESC light come on and the OK light flashes;

4) Press the ESC button twice to exit the menu


If you unplug the unit the change will be erase and the "change filter" alarm will eventually come up again