Free Shipping! Orders $25 or More Helpful Tips & Tricks for TrueBrew™ Owners
  1. Back to homepage
  2. Faq Page

Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Can I turn the timer dial OFF while the timer is still running?

  • It is highly recommended you let the timer dial cycle to the OFF position on its own rather than force turn it to OFF.
  • Simply remove the contents when finished and let the unit cycle OFF.
  • Forcing the timer dial to the OFF position may result in stripping the gear and ruining the timer.