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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Can I personally repair my machine?

We do not recommend our consumers servicing their own repairs.  

We recommend you go to an authorized service center if your unit is in warranty or seek out a local repair shop in your area for out of warranty unit. 

We also offered an out of warranty repair service package for fully automatic machine in United States at this link 

We are unable to offer technical advice on repairing our product.