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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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There is a lot of water in the drip tray after making coffee. Should I be concerned?

The machine flushes water through the internal system between coffee and milk deliveries and this water will be emptied into the drip tray. This is perfectly normal.The appliance also has an automatic rinse function that dispenses water into the drip tray when the machine is switched on and off.