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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

The grinder is noisy. What can I do?

If the grinder is noisy and not grinding beans there may be a stone from the coffee beans in the grinder. The following steps will rectify the problem:

  • Remove the beans from the container.
  • Use a vacuum cleaner to remove any foreign objects from the bean hopper.
  • Refill with a small amount of beans, and deliver a coffee to ensure the blockage is cleared.
  • Press the one cup button to check the grinder is clear.