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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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How long does it take to get my refund?

We want you to receive your exchange or refund ASAP.  You can expect your refund/exchange to process within approximately 7 to 10 business days of us receiving your merchandise. Your banking institution may require additional days to process and post this transaction to your account once they have received the refund information from De'Longhi. Please allow 1-2 billing cycles from the day you return your package for your account to be credited.