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What should I do if there is a DeLonghi shipping error or I receive damaged merchandise?

In the event that DeLonghi processed an order incorrectly or sent an incorrect or damaged item, we will gladly replace or take back that item for a full refund at our expense. Please contact customer support on 0508 200 300 between Monday and Friday 9am - 5pm or use our contact form and we will guide you through the process.