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Welcome to De'Longhi New Zealand Customer Support

Welcome to
De'Longhi New Zealand
Customer Support

Original spare parts & accessories

Browse by brand, De'Longhi, Kenwood and Braun and purchase directly from the official store De'Longhi Group Spare Parts & Accessories
Spare Parts Online Store

Quick links

De'Longhi How-To

The De'Longhi How-To channel presents a video series covering key products, guiding you seamlessly from setup to maintenance. Explore valuable insights, practical tips, and expert knowledge to maximise the performance of your appliances.  Find the most pupular playlists below, OR
How-To | Eletta Explore
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How-To | La Specialista Maestro
How-To | PrimaDonna Soul
How-To | La Specialista Arte
How-To | Magnifica Evo
How-To | Dedica Maestro
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Coffee Workshops hosted at the
De’Longhi Showroom in Auckland

Coffee Workshops hosted at the
De’Longhi Showroom in Auckland

De'Longhi introduces Coffee Workshops by our coffee ambassador and champion barista, Sam Low. Join us on a sensory coffee journey featuring our coffee machine range.
Learn more

Discover our promotions

Discover our promotions

Unleash unbeatable deals, exciting gifts, and limited-time discounts that are tailor-made just for you. Check the Terms and Conditions at the bottom of the page for updated info throughout the year.

Dive into savings now!

Discover more

Product registration

Product registration

Why register?

By registering your machine and subscribing to our newsletter, you will also receive:

EXCLUSIVE OFFERS: Get member only access to our sales and be the first to learn about new product launches. 

HELPFUL TIPS: Keep your machine at its best throughout its lifetime with quick access to manuals, how-to videos and much more.

PERSONALISED SUPPORT: Get direct access to our dedicated product service and support teams. 

Take proper care of your coffee machine and register today!

Register your product



Please see our warranty page for information on our product warranties and how to claim.

Warranty page

Nespresso machines

Nespresso machines

If you are enquiring about Nespresso Machines, support is offered for these products through Nespresso.
Phone: 0800 234 579 or visit the website for more information. 

Nespresso customer care

Major kitchen appliances

If you are enquiring about De'Longhi branded Ovens, Cooktops, Rangehoods, etc.,
support is offered for these products through Elba Appliance by Fisher & Paykel.
Phone: 0800 352 222 or email
Contact Customer Service

You can contact customer support by:

Filling in the  Contact Form

Calling customer support on 1800 126 659 for any product, sales or customer service enquiries between 9am and 4pm (AEST) Monday through to Friday

Contact Us