To find the solution you were looking for, consult our with its usage guides and solutions to the most recurring problems

Milk pitcher

Understanding the Wi-Fi status icons on your PrimaDonna Aromatic

The connectivity icon on your homepage tells you everything you need to know about your machine's connection status. Here is what the symbols mean:

  • Wi-Fi Disabled: The machine is offline and cannot be controlled via the App.
  • Not Paired: Wi-Fi is on, but the machine hasn't been linked to your App yet.
  • Connected: Your machine is successfully online and ready!
  • Connection Error: There is an issue with your home network or signal strength.
  • Cloud Unreachable: The machine is connected to Wi-Fi but cannot reach our servers (check your internet connection).

If you see an error icon, try restarting your router or checking the 'My Coffee Lounge' App for troubleshooting tips.

 

Quick links

FAQ

FAQs