Free Delivery Easy Returns Secure Payments
  • Coffee
  • Kitchen
  • Comfort
  • Be inspired
  • Promotions
Be inspired
  • Coffee Shots
  • Breakfast Collections
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Why is the coffee coming out too slowly?

- There may be too much coffee in the filter. You should use one level scoop for a single espresso.

- When pressing the coffee with the tamper do not press as firmly.

- If your machine is over a month old it may require descaling or the filters may require cleaning.