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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

What happens if my Wi-Fi network goes down when appliance is working?

The Wi-Fi symbol on the appliance’s display screen will flash in this manner:

  • 2 seconds WiFi icon ON
  • 1 second WiFi icon OFF

The appliance will continue working normally and can be controlled locally through touch panel.

The user can not more control the unit from the App.


The appliance will then automatically reconnect itself to the Wi-Fi network once available. Once the display screen shows a solid Wi-Fi symbol, the appliance has reconnected and you can control it from the App again.