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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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What do ESE pods look like?

ESE (Easy Serve Espresso) pods look rather like small round teabags, but they are filled with coffee and are fairly tightly packed.

These are usually sealed in packets to maintain their freshness and sold inboxes. Each box will carry the 'ESE' logo.