Livraison gratuite pour les commandes de plus de 40$ Holiday Gift Guide Order by 12/15 at 10AM for Guaranteed Christmas Day Delivery
  1. Retour à la page d’accueil
  2. Page Foire aux questions


Vous cherchez de l’aide pour votre machine à café?

Essayez nos assistants de produits qui vous guideront vers la bonne réponse de notre soutien De'Longhi

 

FAQ

Posez-nous une question.

Magnifica Plus tells me to empty the coffee grounds container but it is not full

To help you keep the machine neat and clean, Magnifica Plus asks you to empty the coffee grounds container either when it's full (total capacity is 10 coffee pods) or every 72h. For some drinks that require additional grinding (ex. with Extra shot), the machine might ask you to empty the ground container before preparing the drink to ensure you have enough room in the coffee grounds container. We suggest you to follow the on-screen indications and learn more about the cleaning and maintenance in the relative "How To" video.