Livraison gratuite pour les commandes de plus de 40$ Holiday Gift Guide Order by 12/15 at 10AM for Guaranteed Christmas Day Delivery
  1. Retour à la page d’accueil
  2. Page Foire aux questions


Vous cherchez de l’aide pour votre machine à café?

Essayez nos assistants de produits qui vous guideront vers la bonne réponse de notre soutien De'Longhi

 

FAQ

Posez-nous une question.

Can I modify or cancel my order once it has been submitted?

It is no possible to make any modification or cancellation to a submitted order. However, it is possible for some orders to be cancelled within 60 minutes after placing the order.

You can check the status link found in your order confirmation email for a cancellation option (if available), or under the “my account / my orders” section of the website for registered customers.

No modifications to any order is possible after 60 minutes of order entry so once you receive your order you will need to follow the "How to Return Product" instructions.