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De’Longhi 90-Day Money-Back Guarantee

Quality At-Home Espresso
Experience Guaranteed

Quality At-Home Espresso Experience Guaranteed

With our confidence in the quality of our products, we offer an exclusive 90-day money-back guarantee with the PrimaDonna Elite.

Elevate your espresso experience at home with the new PrimaDonna Elite at home, risk free for up to 90 days.

Terms and conditions apply.

1. Buy your qualifying machine on

Are you looking for a premium espresso experience, personalized just for you in the comfort of your own home? The PrimaDonna Elite is a qualifying product for our 90-Day Money-Back Program. To qualify, you must purchase the PrimaDonna Elite on Purchases of this product from other retailers will not qualify.

To learn more about the PrimaDonna Elite, schedule your personal demo with a De'Longhi coffee expert.

2. Enjoy freshly brewed, café-quality espresso drinks at home, personalized to your taste. 

The PrimaDonna Elite is De'Longhi's newest, top-of-the-line automatic espresso machine where quality coffee, innovative design, and advanced technology come together. With the PrimaDonna Elite, you can craft and customize 14 recipes at the touch of a button. The built-in conical burr grinder delivers freshly ground beans, dosed and brewed to perfection, every single time. Your café favorites are at your fingertips with De’Longhi’s proprietary LatteCrema System texturing milk or your favorite milk alternatives for creamy lattes and foamy cappuccinos.

3. Register your product within 30 days on

Now that you've become a PrimaDonna Elite owner, make sure to register your machine within 30 days of purchase to qualify for the 90-Day Money-Back Guarantee and receive a three-year warranty with your product registration. 

4. Not your perfect match?

After 30 days, if you aren't 100% satisfied with your new machine, you may be eligible to submit a claim to return your machine for your money back. Make sure to read the full promotional terms and conditions (links out to T&C page) before submitting a claim. If you qualify, you can submit your claim here (link to SFMC claim form capture page).

Note: If you purchased your machine from another retailer or are looking to return your machine within the first 30 days please follow our regular Shipping and Returns process.