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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Why is my portable heater not coming on?

If the heater is not turning on, please consider the following suggestions:

- make sure the unit is plugged in.
- make sure the thermostat is set to the maximum setting.
- make sure you choose and set the unit to the highest power setting.
- if the unit is equipped with a timer, make sure the timer is set correctly
- if the unit is equipped with a ALCI plug (for bathroom heater only) make sure it did not tripped and reset it by pushing the reset button