1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Why doesn’t my Fully Automatic coffee machine dispense any coffee?

  • If you used coffee beans: probably the coffee grind is too thin and should be displayed on the coffee machine by means of a specific message or a combination of lights. Regulate the grinding process.
  • If you used pre-grinded coffee: You probably inserted too much coffee, in this case you should take the infuser out and clean your coffee machine inside. Please remember to use only one scoop of pre-ground coffee at a time.