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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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Why doesn’t my Fully Automatic coffee machine dispense any coffee?

  • If you used coffee beans: probably the coffee grind is too thin and should be displayed on the coffee machine by means of a specific message or a combination of lights. Regulate the grinding process.
  • If you used pre-grinded coffee: You probably inserted too much coffee, in this case you should take the infuser out and clean your coffee machine inside. Please remember to use only one scoop of pre-ground coffee at a time.