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FAQs

Ask us a question.

What F1 error message means on my portable air conditioner?

F1 means there is an air clogged on the pump system of your portable air conditioner. In order to clear that error message you need to:
 
- turn the unit off
- make sure the pump connector is inserted correctly on the unit
- no obstruction or kinks on the drainage hose
- turn the unit on
 
If the problem persist you can contact us at

US residents contact 1-800-322-3848
Canada residents contact 1-888-335-6644

or visit our website