Question 1

Does the browning control relate to the colour of the toast?

Accepted Answer

Yes, when choosing your toast color keep in mind different bread types will brown differently. Also keep in mind using your toaster for the first time in the morning versus the second batch the toast color will also be different.

Question 2

How do I clean my toaster?

Accepted Answer

Before cleaning make sure you have unplugged your toaster and let it cool down. Then slide out the crumb tray, empty it and then replace.Try to do this regularly depending on usage. Wipe the outside of the toaster with a damp cloth and then dry thoroughly.

Question 3

My toaster is blowing fuses

Accepted Answer

If your toaster is blowing a fuse check to make sure there are no particles lodged in the heating elements.If you can see something caught, unplug the toaster and ensure it cools down completely, remove and empty the crumb tray. Tip the toaster upside-down and gently shake to remove the caught object.Refit the crumb tray and plug in the toaster, it should now be ready to use again.

Question 4

What types of bread can I put in my toaster?

Accepted Answer

It is better to use slices of bread. Dry/stale bread toasts more quickly than fresh bread and thinly sliced bread toasts more quickly than thickly sliced bread. You may need to adjust the browning control according to the thickness and freshness of the bread.You can also toast bagels and your favourite breakfast bread types. Some of our toasters have a bagel feature, which heats up to toast only the cut side of the bagel.

Question 5

Why does the lever not lock down into position on my toaster?

Accepted Answer

The lever may refuse to lock into position if there is debris trapped inside thetoaster/carriage.  Please turn the toaster upside down and gentlytap/shake to remove any debris. Note: the lever will not stay down unless the unit is plugged in.

Question 6

Where can I find the serial number on my De’Longhi product?

Accepted Answer

For swift assistance, streamlining the process is possible if you've already located your machine's serial number. The serial number may be positioned differently depending on the product you own. For this reason, we have created a special guide with pictures and information on how to find the serial number of your machine. Click here to help you find the serial number

Toaster