The EV250 Portable Evaporative Air Cooler draws in warm, stale air and transforms it into a cool breeze of fresh, clean air using a combination of a built-in ionizer and internal water chamber. You can even speed up the process with the help of the provided ice pack that can be filled, frozen and then placed in the water chamber. Three fan speeds, three wind modes, adjustable louvers and an internal swing mode allow you to customize the circulation of the cool, fresh air created by this energy-efficient machine. Sitting on castors, it is simple to relocate the EV250 anywhere in the house. Operation is easy using either the controls on top of the unit or the full-featured remote control. Optimized for use in hot, dry climates with relative humidity lower than 50-60% (such as the southwest United States), but the Portable Evaporative Cooler will also provide a cooling breeze in higher-humidity climates.
The De' Longhi Evaporative cooler dimensions are 13.6" w x 12.2" d x 29.5" h and is in a glossy white outer cabinet.
You need to make sure the water tank is inserted in the unit to the right side of the machine. If you can't insert it , it may be that the pump system is in the way. In this instance, gently move right the spring lever and push upward on the pump system until the spring lever pops out to support the pump. After doing that you should now be able to insert the water tank.