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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Why is the coffee coming out too slowly?

- There may be too much coffee in the filter. You should use one level scoop for a single espresso.

- When pressing the coffee with the tamper do not press as firmly.

- If your machine is over a month old it may require descaling or the filters may require cleaning.