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Welcome to De'Longhi Australia Customer Support

Welcome to
De'Longhi Australia
Customer Support

Original spare parts & accessories

Browse by brand, De'Longhi, Kenwood and Braun and purchase directly from the official store De'Longhi Group Spare Parts & Accessories
Spare Parts Online Store

Quick links

De'Longhi How-To

The De'Longhi How-To channel presents a video series covering key products, guiding you seamlessly from setup to maintenance. Explore valuable insights, practical tips, and expert knowledge to maximise the performance of your appliances.  Find the most pupular playlists below, OR
How-To | Eletta Explore
How-To | La Specialista Maestro
How-To | PrimaDonna Soul
How-To | La Specialista Arte
How-To | Magnifica Evo
How-To | Dedica Maestro


Your personal guide
to De’Longhi

Your personal guide
to De’Longhi

Are you considering buying a De’Longhi coffee machine, and want help matching one to your lifestyle? Do you already have a machine and need help troubleshooting, or just want some tips and tricks for making even tastier coffee? 

In just three easy steps, you can book a personal online session, with one of our friendly product consultants.

Book your session

Discover our promotions

Discover our promotions

Unleash unbeatable deals, exciting gifts, and limited-time discounts that are tailor-made just for you. Check the Terms and Conditions at the bottom of the page for updated info throughout the year.

Dive into savings now!

Discover more

Product registration

Product registration

Why register?

By registering your machine and subscribing to our newsletter, you will also receive:

EXCLUSIVE OFFERS: Get member only access to our sales and be the first to learn about new product launches. 

HELPFUL TIPS: Keep your machine at its best throughout its lifetime with quick access to manuals, how-to videos and much more.

PERSONALISED SUPPORT: Get direct access to our dedicated product service and support teams. 

Take proper care of your coffee machine and register today!

Register your product



Please see our warranty page for information on our product warranties and how to claim.

Warranty page

Nespresso machines

Nespresso machines

If you are enquiring about Nespresso Machines, support is offered for these products through Nespresso.
Phone: 1800 623 033 or visit the website for more information. 

Nespresso customer care

Major kitchen appliances

If you are enquiring about De'Longhi branded Ovens, Cooktops, Rangehoods, etc,
support is offered for these products through Elba Appliance by Fisher & Paykel.
Phone: 1300 186 709 or email
Contact Customer Service

You can contact customer support by:

Filling in the  Contact Form

Calling customer support on 1800 126 659 for any product, sales or customer service enquiries between 9am and 5pm (AEST) Monday through to Friday

Contact Us