Free Delivery Easy Returns Secure Payments
  • Coffee
  • Kitchen
  • Comfort
  • Roasteries and Recipes
  • Promotions
  1. Back to homepage
  2. Faq Page


Ask us a question.

The cooktop wont light.

  • Check that the cooktop is plugged in and there is power to the wall socket.
  • Check that the gas supply valve is turned on and the supply to the house is working.
  • You should be able to hear the gas when a burner is turned on.
  • Check that the gas igniters are clean (use a toothbrush and methylated spirits to remove any build-up.)
  • Check that the cooktop has been assembled correctly and the burner cap is sitting flat.