Customer Support

*Please note we can only deal with UK customers - if you have an overseas enquiry, please find your country on our global site and then visit Customer Services, for local contact details.

If you need help, you've come to the right place

Ask us a question:

I have a missing or damaged part on my De’Longhi product. Can you send it to me?

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Where can I have my Bean to Cup machine serviced or repaired outside of the guarantee?

Find out more
The choices between your coffee machines are bewildering. Can I speak to someone to help me decide on a machine?

Find out more

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Customer Support

If you need help, you've come to the right place

Ask us a question:

I have a missing or damaged part on my De’Longhi product. Can you send it to me?

Where can I have my Bean to Cup machine serviced or repaired outside of the guarantee?

The choices between your coffee machines are bewildering. Can I speak to someone to help me decide on a machine?

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