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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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There is steam coming from the switch of the kettle when it is boiling. Is this normal?

A slight waft of steam is normal on boiling. The switch should not be held down to sustain the boiling as this may cause a greater steam escape.

A sensor monitors the temperature of the contents of the kettle and switches the kettle off when the correct temperature has been achieved.