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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

I noticed that my last cup of coffee was colder. Why does this happen?

If you have been using your pump espresso machine for some time and you never performed a descale, it is possible that limescale may have formed inside your machine, impacting on the ideal temperature of your coffee.
We highly recommend you to descale your pump espresso in order to prevent the buildup of limescale.
De'Longhi has developed a full range of natural descaler products, Ecodelcalk, perfectly designed for our coffee machines and a specific water softener filter to reduce limescale deposits inside the coffee machine.