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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Does bottled water avoid limescale?

No, even if calcium and magnesium are present in a very low percentage, limestone will buildup in any case. If you wish to use bottled mineral water, read into the label values, especially to the fixed residue and calcium. Descale your machine regularly, in order to mantain your coffee maker for longer.