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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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Why has the steam pressure reduced on my steam wand?

Just like a Barista would do when using a commercial machine it is important to clean the steam wand every time you use it to minimise and build up of milk residue.

Simply flush the steam wand by pointing the steam tip into the drip tray and turning the steam on for a few seconds then wipe the steam wand clean with a damp cloth, use also the supplied cleaning needle for best results.