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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

The Smart Tamping Station doesn’t seem to tamp hard enough?

Make sure you are pulling the Tamping lever all the way to the 3 bars on the back of the lever. This will always tamp 15-20kg to ensure you have the best compacted coffee cake.