Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

My dehumidifier is not collecting water. Why is this?

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd"> <html><head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta name="GENERATOR" content="MSHTML 11.00.9600.18618"></head><body>• Check that your set humiditylevel islower than the currenthumiditylevelthiscan befoundon theunitsdisplayafter being plugged in and turned on<br>• On units without a digital display, set the humidistat to the lowest setting.<br>• Be sure the room you are trying to dehumidify has moisture in the air to collect this can be done by running the unit in another room that is warmer. <br>• A low temperature in the room can affect the amount of moisture in the air thus resulting in a room with a higher humidity level but without moisture to collect.