Free delivery over £50 30 Day Returns Secure Payments

Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

How to set water hardness on my pump espresso EC860?

Setting the water hardness is very quick and easy.To access the menu, make sure the coffee maker is on stand-by.Then press the and buttons together until the ON/ Stand-by light flashes. Theapplianceisnowon “programming” mode.Press andholdthe "hotwater" button until the lights come on according to the following table. (see image!)When the lights corresponding to the water hardness measured come on, release the button;Then press the button , the setting is now done.