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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Do you offer out of warranty service on fully automatic coffee makers?

We now offer a service to repair your fully automatic coffee makers when is no cover under the warranty anymore. 
The service include: 

  • Service Box to return your unit for repair
  • Includes prepaid shipping both ways, emailed after purchase
  • Complete diagnostics performed
  • Labor and parts included
  • Complete safety and performance test
  • Professional Cleaning
  • Descaling with De'Longhi Descaler

Terms & Conditions:

  • Units are evaluating for repair upon receipt
  • After inspection you will be notify if repair is not possible with additional options
  • 3 months warranty on repair if same defect 


You can purchase one, based on the model you have, from this link