Free Shipping! Orders $25 or More Helpful Tips & Tricks for TrueBrew™ Owners
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

Do you offer out of warranty service on fully automatic coffee makers?

We now offer a service to repair your fully automatic coffee makers when is no cover under the warranty anymore. 
The service include: 

  • Service Box to return your unit for repair
  • Includes prepaid shipping both ways, emailed after purchase
  • Complete diagnostics performed
  • Labor and parts included
  • Complete safety and performance test
  • Professional Cleaning
  • Descaling with De'Longhi Descaler

 
Terms & Conditions:

  • Units are evaluating for repair upon receipt
  • After inspection you will be notify if repair is not possible with additional options
  • 3 months warranty on repair if same defect 

 

You can purchase one, based on the model you have, from this link