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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Where is my shipping label for the out of warranty service package I purchased?

When you purchase an out of warranty service package from us you will receive by mail the service box and by email the shipping label to send your unit for repair.
Please check your spam to make sure the email is not sitting there.