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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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Where can I find my model number?

The model number is typically printed on a rating plate at the base of your machine.It will usually be a combination of letters and numbers, for example ESAM5500.M, KBO1401 and PACN115EC