Question 1

Which descaler should I use?

Accepted Answer

We only recommend DeLonghi descaler for our coffee machines. You can purchase on our website

Question 2

How to clean my De’Longhi Dedica Grinder?

Accepted Answer

Watch this short, but useful video that demonstrates how to clean your De'Longhi Dedica Coffee Grinder.

Question 3

What is the difference between the De’Longhi coffee grinders?

Accepted Answer

There are two basic types of coffee grinder available: A blade grinder and a burr grinder.  Burr grinders use grinding wheels to crush coffee beans, which are adjustable for grinding from course grinds to very fine grinds. The fully adjustable grind control will depend on the machine you areusing to make coffee, or the type of coffee you enjoy - course grindsare needed for filter coffee makers and very fine grinds are needed forespresso. The coffee only passes through the grind cones once so it preservesthe flavour of the coffee. Burr grinders are generally seen as a moreprofessional approach than blade grinders although they are more expensive. If you enjoy espresso coffee, paying a little extra for one of theseis well worth it. Burr grinders are not suitable for spices. Blade grinders use blades to chop and grind the coffee beans. The longer you hold the button down, the finer the grind will be. They are less expensive than burr grinders although they can benoisier. This type of grinder can also be used as a spice grinder, although itcan affect the taste if it is subsequently used for coffee without proper cleaning.

Question 4

How do I grind coffee for an espresso using my burr grinder?

Accepted Answer

Using a burr grinder you can grind at different levels of courseness.Espresso requires a finer ground coffee whereas a drip coffee maker requires a more course ground coffee.

Question 5

Where can I find the serial number on my De’Longhi product?

Accepted Answer

For swift assistance, streamlining the process is possible if you've already located your machine's serial number. The serial number may be positioned differently depending on the product you own. For this reason, we have created a special guide with pictures and information on how to find the serial number of your machine. Click here to help you find the serial number

Question 6

What is the best way to store my coffee beans?

Accepted Answer

You should always store your beans in either the bag they come in as long as it has the safety valve and be sure to squeeze out all the air, OR, you can store them in an airtight container and store them in a cool dry place.

Question 7

​How do I reset my Dedica grinder back to the factory settings?

Accepted Answer

&#8203;You can reset the grinder back to the default settings by following the instructions in the video link below.

Question 8

How can I improve the finess of the coffee powder with KG79?

Accepted Answer

For the first use, we suggest that you use an intermediate position and then adjust the setting to taste. Use the coarseness selector knob to adjust the grind according to the type of coffee maker. Generally, the quicker the water goes through the ground coffee, the finer the ground coffee should be; A “medium” ground is thus suited to making filter coffee while a “very fine” ground is needed to make an Espresso. Once you have used the appliance a few times, you will find the ideal grind setting to suit your taste and brewing method. (Do not change the grind settings while the appliance is working).

Question 9

Which part of the KG79 are dishwashersafe?

Accepted Answer

The ground coffee holder, its lid and the bean hopper lid can be washed in the top rack of a dishwasher.

Question 10

​How can I program the amount of coffee my Dedica grinder will grind?

Accepted Answer

You can program the unit to grind directly into the filter holder up to a maximum of 7 seconds. Please follow the instructions in the video link below.

Question 11

​When I grind directly into my filter holder with my Dedica grinder I only receive a very small amount of ground coffee, why is this?

Accepted Answer

T he amount of ground coffee that can be ground directly into the filter holder is programmable. It may have been programmed to this amount. You can re-program with the desired amount or set the unit back to the default settings by following the instructions in the video link below .

Question 12

How can I grind coffee in the filter holder on De’ Longhi Dedica?

Accepted Answer

Please watch this video that shows you, how is possible to grind coffee beans directly into your coffee machine filter holder on your De'Longhi Dedica Coffee Grinder KG521.M.

Question 13

How to grind coffee into the ground coffee container on the De’Longhi Dedica Grinder KG521.M?

Accepted Answer

Watch this short video that we have conveniently linked here for you, and discover how to grind coffee into the ground coffee container on the De' Longhi Dedica grinder.