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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

Can I receive troubleshooting assistance by chatting live with the Virtual Assistant.?

Unfortunately, NO. The Virtual Assistant is designed to assist consumers with presale information to ensure they purchase the right machine for their needs. If you require assistance with a machine you currently own, please contact De'Longhi's coffee care specialists directly for assistance at 866 528 8323.