Question 1

Do the air purifiers produce ozone?

Accepted Answer

The Air Purifiers have been tested and certified according to to the CARB (California Air Resource Board) - they have passed and therefore comply with this requirement. It means that if any ozone is generated, it is not excessive and is within acceptable levels, in accordance with the Standard.

Question 2

I require more information on the De’Longhi Air Purifier

Accepted Answer

The De'Longhi Air Purifier uses five (AC150) or six (AC230) distinct technologies to break down/destroy pollutants such as the thousands of volatile organic compounds (VOCs), odor causing compounds, bacteria, viruses, and particulates (dust/dander) that are found in the indoor environment. These technologies include:&bull; The air is taken in through the front panel;&bull; The contaminated air passes through a washable prefil&not;ter which removes large impurities such as coarse dust, hair, etc.&bull; The air is then passed through a long-lasting HEPA filter with a large filtering surface, easily recognizable by the special pleated paper. This HEPA (High Efficiency Particulate Air) filter removes im&not;purities down to a size of 0.3 microns, filtering all types of particle including tobacco, house dust and pollen.&bull; Next, the air passes through a black active carbon filter which removes a variety of pollutants and un&not;pleasant odors such as smoke, fine dust particles and formaldehyde.&bull; The AC230 model has an active nano-silver filter to trap microbials such as germs, bacteria and virus.&bull; Air is then passed through an internal filter with photocatalytic (PCO) titanium dioxide with a UVC lamp. This helps capture germs, bacteria and virus as well as remove harmful VOC (volatile organic compounds) from room air.&bull; The purified air is returned to the room through the top grille. The upward flow of air improves air circulation in the environment, without generating irritating cur&not;rents.&bull; When active, the independently controlled ionizer rele&not;ases a cloud of beneficial negative ions into the room together with the outflow of filtered air, allowing the removal of dust particles, pollen, and cigarette smoke. On contact with the negative ions, the particles of dust suspended in the air are negatively charged and can combine with the positively charged particles to form larger particles which will then be filtered by the pu&not;rifier. The negative particles are attracted by positively charged surfaces, such as the floor or wall. The ioni&not;zer can also help reduce the static electricity created by the presence of rugs, carpet, televisions and compu&not;ter screens.

Question 3

What does the ionizer do?

Accepted Answer

Air Ionizers send molecular particles into the room which clean the air. The ions attach to oxygen in the air and create a negative charge. Once it becomes a negative ion it attaches itself to dust, smoke, odour and pollen and creates a cluster. This cluster is then pulled back by the ionizer and captured within the filter. All De'Longhi air purifiers include an ionizer and a washable pre filter.

Question 4

Where can I purchase filters for my air purifier?

Accepted Answer

Replacement filters may be available from the retailer where you purchased your product, and also from our website when stock is available. They are also available from website.

Question 5

Where can I find the serial number on my De’Longhi product?

Accepted Answer

For swift assistance, streamlining the process is possible if you've already located your machine's serial number. The serial number may be positioned differently depending on the product you own. For this reason, we have created a special guide with pictures and information on how to find the serial number of your machine. Click here to help you find the serial number

Question 6

What is CADR?

Accepted Answer

CADR stands for Clean Air Delivery Rate, and it is a measurement developed by AHAM, the Association of Home Appliance Manufacturers. The CADR measures how much clean air an air purifier delivers to a room in cubic feet per minute (CFM).

Air purifier