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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

The kneader is loose on the spindle. Is this normal?

There is space between the kneader and spindle in the bread pan.This is perfectly normal and deliberate, and will not affect the function of your machine.It has been designed in this manner to aid removal after the baking process.