Contact Us

De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.

Online Form

Please use our  online inquiry  form to send us a brief description of the question or issue you're experiencing.  Our consumer service representatives strive to respond to all inquiries within 48 hours of receipt. 

Phone

To speak directly with a consumer service representative, please call ...

Fully Automatic Espresso Machines: 1-866-Latte-Best (1-866-528-8323)

All other products: 1-800-322-3848

Representatives are available 9:00 am – 8:00 pm (ET) Monday through Friday.

Mail

De’Longhi America, Inc.
2 Park Way & Route 17 South
Suite 3A
Upper Saddle River, NJ 07458
Attn: Customer Service

Parts & Accessories

To place an order for a part or accessory, please call 1-800-865-6330. Our representatives are available 9:00 am – 8:00 pm (ET) Monday through Friday or visit delonghi.encompass.com

Recalls & Corrective Actions

Please follow this link to see a list of the corrective actions and recalls

Consumers in Canada

1-888-335-6644

Consumers in Mexico

Outside Mexico Call: +52 55 5336 5799

Mexican Residents Call: 1-800-711-8805

Partner Brands

Braun Household

Call 1-888-977-3578 or email support.braun.us@delonghigroup.com

Eurochef

1-866-844-6566

Nespresso

Original Line: 1-800-562-1465

Vertuo Line: 1-877-964-6299