Contact Us

De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.


To speak directly with a Customer Service representative, please call the number below during business hours (9:00 am - 8:00 pm ET, Monday through Friday).

Fully Automatic Espresso Machines: 1-866-Latte-Best (1-866-528-8323)

All other products: 1-800-322-3848


De’Longhi America, Inc.
2 Park Way & Route 17 South
Suite 3A
Upper Saddle River, NJ 07458
Attn: Customer Service

Online Form

Please use our  online inquiry  form to send us a brief description of the question or issue you're experiencing.  Our Customer Service representatives strive to respond to all inquiries within 48 hours of receipt. 

Parts & Accessories

To place an order for a part or accessory visit If you would like to place the order with a Customer Service representative, please call 1-800-865-6330 during business hours (9:00 am - 8:00 pm ET, Monday through Friday).

Warranty Information

De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. Click here for our warranty information by category. 

Recalls & Corrective Actions

Please follow this link to see a list of the corrective actions and recalls

Consumers in Canada


Consumers in Mexico

Outside Mexico Call: +52 55 5336 5799

Mexican Residents Call: 1-800-711-8805

Partner Brands

Braun Household

Call 1-888-977-3578 or email




Original Line: 1-800-562-1465

Vertuo Line: 1-877-964-6299