De’Longhi is committed to providing you with outstanding service and support. Please do not hesitate to contact us with questions or comments regarding our products.
To speak directly with a Customer Service representative, please call the number below during business hours (9:00 am - 8:00 pm ET, Monday through Friday).
Fully Automatic Espresso Machines: 1-866-Latte-Best (1-866-528-8323)
All other products: 1-800-322-3848
De’Longhi America, Inc.
2 Park Way & Route 17 South
Upper Saddle River, NJ 07458
Attn: Customer Service
Please use our online inquiry form to send us a brief description of the question or issue you're experiencing. Our Customer Service representatives strive to respond to all inquiries within 48 hours of receipt.
Parts & Accessories
To place an order for a part or accessory visit delonghi.encompass.com. If you would like to place the order with a Customer Service representative, please call 1-800-865-6330 during business hours (9:00 am - 8:00 pm ET, Monday through Friday).
De'Longhi products contain warranty information either in the product manual or on a separate insert in your packaging. Click here for our warranty information by category.
Recalls & Corrective Actions
Please follow this link to see a list of the corrective actions and recalls
Consumers in Canada
Consumers in Mexico
Outside Mexico Call: +52 55 5336 5799
Mexican Residents Call: 1-800-711-8805
Call 1-888-977-3578 or email firstname.lastname@example.org
Original Line: 1-800-562-1465
Vertuo Line: 1-877-964-6299