Free Shipping on orders over $40 Holiday Gift Guide
Coffee & Espresso View All
View All
Espresso Machines
Coffee Machines
Accessories & Maintenance
Highlights
Give the Gift of De'Longhi- Holiday GIft Guides for every person on your list. Give the Gift of De'Longhi- Holiday GIft Guides for every person on your list. Effortlessly craft quality espresso at home with the La Specialista Opera- now with Cold Brew. Effortlessly craft quality espresso at home with the La Specialista Opera- now with Cold Brew.
View All
Kitchen View all
View all
Kitchen Appliances
Highlights
Shop the Livenza Digital Convection Oven Shop the Livenza Digital Convection Oven Shop Livenza Compact All Day Grill Shop Livenza Compact All Day Grill
View all
Home Comfort View all
View all
Space Heaters
Air Treatment
Air Conditioners
Warm Up Your Favorite Spaces, Learn More Warm Up Your Favorite Spaces, Learn More Warmth, When and Where You Need It Most, Shop Now Warmth, When and Where You Need It Most, Shop Now
View all
Coffee Lounge View all
View all
The virtual place for real coffee lovers
Recipes Recipes Coffee Sweeteners - A Guide Coffee Sweeteners - A Guide
View all
Promotions View all
View all
Sale
View all
  1. Back to homepage
  2. Faq Page


Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

Ask us a question.

What should I do when the ground container alarm symbol on my TrueBrew is showing solid on my display?

When you see the ground container alarm, it means you need to empty the ground container and the disposal water container.
  1. Pull the drip tray straight out to have easy access to the containers and infuser. The symbol will now be blinking.
  2. Empty the two containers.
  3. Insert them back into the unit.
  4. Push the drip tray back into the machine. The light should now be off.
At times, the symbol may appear but when you remove the drip tray you do not see grounds or water in the containers. Please wait 10 seconds and reinsert the drip tray to clear the alarm. Please note if you pull the drip tray out and try to reinsert it back before the 10 seconds passed, the alarm light will remain on.
 

Print

Quick Links

i

Immediate answer to your enquiry

Ask for Help
V

Download an instruction manual

See all guides
G

Authorized Service Centers

Find a Service Center
w

Contact information

Let's talk
W

Warranty and service

Download the module
Free Delivery Delivery Free Shipping on orders over $40
Extended Warranty Register your products
Secure Payments Payments Secure payments
FAQ Frequently
Asked Questions Service Locator Service
Locator
Contact Us Need help?
Contact us Manuals Instruction
Manuals
Canada
AppStore GooglePlay
Privacy Policy | Cookie Policy | Terms & Conditions | Accessibility Statement
© De’Longhi Appliances S.r.l.
Via L. Seitz, 47, 31100 Treviso, Italy
​​​​​​​All rights reserved