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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides

FAQs

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The grounds container light is on but my ground container is not full.

The machine is automatically programmed to send an empty ground container message after a certain amount of coffee's are made or every 72 hours. The emptying process should only been done when the machine is in the on position. If you empty while the machine is off the unit will not recognize it.