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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


Ask us a question.

I set the dehumidifier to continuous discharge but the condensation water continues to collect in the tank. Why is this?

Please check:

- The plug hole where the exhaust tube is inserted (on models with this feature)

- That the tube is properly inserted all the way in

- That the dehumidifier is not sat at an angle and that the tube is not positioned upwards. Also check for blockages.

If, after checking all of the above, it continues to collect in the tank get the product checked at one of our authorized service centres.