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Find all the tools you need for your TrueBrew journey
- get quick tips, access our how-to videos, schedule a live support session, read our FAQs,
and more!

Let’s get started!

Quick Tips


Please avoid opening the drip tray until the brew button is solid OR the machine is completely off.

When opening the drip tray, we recommend emptying both the spent coffee grounds and rinsing the water container.

Only remove the brewing unit when the machine is completely turned off.

When using the pre ground function, ensure all the ground coffee added has fallen into the brewing unit.

How-to Videos
From unboxing your TrueBrew machine to one-touch brewing, here you’ll find everything you need to get started on experiencing true quality coffee at home, automatically and personalized just for you.
2-1 Unboxing & Product Overview Thumbnail.jpg
Welcome & Introduction
2-2 Setup & Priming Thumbnail.jpg
Getting Started
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Care & Maintenance
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Brewing Your Coffee
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Using Pre-Ground Coffee
2-3 Setting the Clock Thumbnail.jpg
Setting the Clock
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Programming Auto-On
2-5 Setting the Water Temperature Thumbnail.jpg
Setting the Water Temperature
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Descaling Your Machine

Connect with a Live Coffee Expert

Our dedicated team of live Coffee Experts is here to help you with your TrueBrew.
Schedule Live Support

At Your Service
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User Manual & Quick Start Guide

Access your machine's full instruction manual and quick start guide here.
Learn More
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Customer Support

Have a question? Find the support you need for your machine.
Learn More
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Service Locator

A list of De’Longhi service centers can be found here.
Learn More
Product Registration
Register your TrueBrew machine to receive tips and learn more about our comprehensive warranty, along with other exclusive benefits.
Register your coffee machine

3 Year Warranty

Frequently Asked Questions 

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