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Looking for help with your coffee machine?

To help you find the right answer from our Support Team, please try our Product Assistant or the Troubleshooting Guides


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Can you tell me more about the benefits of the water softener? 

The De'Longhi water softener filter has been designed to optimize the performance and efficiency of your coffee machine as it prevents the formation of limescale and therefore the prolongs life of your coffee machine.  Use of the water filter will reduce the frequency required for descaling. 

Please check our website for purchase it.